如部分商品如需訂購或調貨，備貨時間不一定能準時配合每週固定發貨時間。
此外，國際運輸、清關作業及本地配送皆非我們可完全掌控之範圍，實際時程可能略有差異。敬請理解及見諒 。

台灣標準配送採集運方式，紐西蘭僅每週固定一次集運發貨。訂購流程包含採購、國際集運、台灣清關及當地配送，因此整體時間約為 2–4 週。

若發生第三方貨運公司、清關作業延遲及假日節慶影響，運送天數都可能增加。謝謝等候耐心及理解。

可以，歡迎與我們聯繫，我們將盡量提供符合您的方案。

確保產品來源與內容正當合法，我們僅提供本商店產品代購。

非現貨，我們提供價格透明的代購服務，採購紐西蘭商店現有的商品。

Our products are released simultaneously with the New Zealand market. Food products have a shelf life of approximately 3–6 months , while health and beauty products generally have a shelf life of 6 months to 2 years . We recommend using the product within 6 months to 1 year of opening. Items with an expiration date will be clearly marked.

Since you are using a credit card to make purchases overseas, a handling fee may be incurred. The specific fee depends on the preferential policies of each bank. It is recommended that you contact the issuing bank for detailed information.

Sorry, because this is a cross-border international shopping, we are unable to provide cash on delivery service.