Welcome to www.urkiwi.com , the preferred New Zealand website. This website is operated by a local New Zealand registered company and specializes in providing purchasing, wholesale and cross-border shipping services for products from New Zealand and Australia.

Regarding goods and services:

The products we offer are all "Purchasing and Pre-Ordering Services," meaning we purchase specific products on behalf of the buyer. This means we only purchase the products based on their needs after receiving the order. We do not design, manufacture, or produce the products. Our role is solely to provide pre-order and purchasing services. For more detailed service details, please refer to the Terms and Conditions on our website.

Please note that all buyers must carefully read and agree to the store's return and exchange policy before placing an order. The purchasing service provided by this website is a customized service, and pre-ordered items are not subject to the trial period.

1. Confirmation of Terms of Service

After registration, all website users will own and operate the website services. All services provided are subject to the service charter, terms, and operating rules published on the website. Registration constitutes an agreement between the user and us and acceptance of all terms.

After placing an order, we will confirm it as soon as possible. Once confirmed, the order cannot be changed or cancelled. If the ordered item is out of stock, we will promptly notify the buyer and cancel the out-of-stock item from the order.

2. Accurate provision of user information

We provide international purchasing services through our platform. Users are required to provide accurate, complete, and valid shipping information. If the information provided by a user is false, resulting in an inability to provide effective services, we reserve the right to unilaterally suspend or terminate service to that user.

3. User Privacy Protection

We respect the privacy of every user and adhere to the principle of protection. We will not disclose, modify or leak any user's personal information to any third party unless required by law or upon request from a customer.

IV. Right to Change Terms of Service

This website reserves the right to modify, suspend or terminate services at any time without prior notice to users. We assume no liability to users or third parties for any such changes.

5. User Account and Password Security

After registering as a user of this website, you will be assigned a unique account and password. You are solely responsible for all actions taken with your account and password, so please keep them secure. If you discover your account and password have been leaked, please change them promptly. Users can access the "User Center" at any time to modify their information, or cancel their account and re-register if necessary.

6. Links to Third-Party Websites

This website provides international shopping services. Users may be linked to third-party websites, but these websites are not operated by this website. This website does not guarantee any services, information, software, or advice provided through links to third-party websites. Users should independently assess the suitability of linked content to avoid losses caused by improper use, such as damage to computer systems or loss of data. This website assumes no liability for such losses.

VII. Shipping Terms

We strive to complete delivery within the specified business day based on the international shipping method selected by the user, but the specific time may vary depending on the shipping method and international logistics conditions. We are not responsible for delays caused by force majeure, but we will communicate with the user promptly to coordinate related matters.

If the package cannot be delivered due to inaccurate delivery information provided by the user, the company will not bear any relevant responsibility.

8. Errors, Inaccuracies and Omissions

The product information on this website may contain typographical errors or inaccuracies due to product descriptions, pricing, promotions, shipping costs, etc. We reserve the right to correct errors, update information, or cancel orders at any time without prior notice, including changes made after an order has been submitted.

We assume no obligation to update the information on the Website, especially information regarding pricing, unless otherwise required by law. Information without a specified update date should not be considered updated.

IX. Disclaimer

1. We strive to ensure that the products displayed on the website are consistent with the actual products. However, due to shooting conditions, equipment display or other objective reasons, the color and other details of the actual product may differ from the description. Please refer to the actual product before purchasing.
2. We do not accept any order modifications based on any other terms agreed upon between the customer and the merchant. Users are only eligible for promotions posted on this website and are not eligible for promotions from other third-party websites.

10. Legal Jurisdiction

All terms and conditions governing the services we provide shall be governed by and construed in accordance with the laws of New Zealand.

11. Consumption Tax

The prices listed on the website do not include New Zealand service tax, and the products are for export only and are not applicable for sales and delivery within New Zealand.